Notice of Changes to the Terms of Service and Privacy Policy (effective October 30, 2026)
Thank you for using SPOT.
Our Terms of Service and Privacy Policy will change as follows from October 30, 2026.
[Terms of Service — effective October 30, 2026]
We are adding a section (Article 11-2) for our new service, SPOT Mobility — a private ride from Incheon Airport to your accommodation in Seoul.
1. SPOT arranges and brokers passenger transport; the ride itself is operated by a licensed passenger transport operator (driver).
2. The price is a fixed amount per vehicle by destination area, including highway tolls. There is no waiting fee if your flight is delayed.
3. Cancellations and refunds follow the same rules as luggage delivery (based on the scheduled pickup time). If your flight is cancelled, we refund the full amount on proof of the cancellation.
4. Accidents during the ride are compensated through the operator's insurance or mutual aid; SPOT helps you report the accident and with the insurance claim.
The terms of our existing luggage delivery service do not change.
Full text (Korean): https://goboxdelivery.notion.site/401d7a19f806813b97d9d930a0702717
[Privacy Policy — effective October 30, 2026]
1. Eximbay Co., Ltd. is added as a processor for payments by credit cards issued outside Korea. If you pay with such a card, your booker name and email address are sent to Eximbay. Eximbay may send information to overseas card authentication providers (in the United States and other countries) for card authentication and fraud checks, under Eximbay's own privacy policy. Your card number is handled directly in Eximbay's payment window and is not received by SPOT.
2. The list of information we collect when you book now matches what we actually collect. Your email address is required so that we can send booking notices, and the list now includes accommodation booking details and photos, messenger contacts, and handover details for accommodation such as Airbnb (how to enter, etc.). Door codes are deleted automatically 1 day after delivery is completed or the booking is cancelled.
3. When you book SPOT Mobility (above), we collect your arrival flight, the number of passengers and your mobile phone number, and share the information needed for the ride with the transport operator and driver.
4. To machine-translate requests, reviews and other text you write, and our notices and replies, we entrust processing to Anthropic, PBC (United States) and transfer the text to be translated outside Korea. We do not send your name or contact details. If you do not want this, please let our customer support know and we will handle your text in its original language only.
Full text: https://goboxdelivery.notion.site/3ecd7a19f806814bb1c6fc8e8ea484d4
Contact: partner@spot24.co.kr / +82-1833-3357