Reviews
Reviews from travelers who have used our service.
It was good. I booked it for my return trip too.
If there was a service like this, I should have used it sooner. I arrived a little early, but I was grateful that they came to pick up my bags early. Their replies on LINE were so quick that I almost felt bad. I ended up booking them for my return trip too.
They kept in touch with me frequently via LINE, so I felt at ease. My luggage also arrived at the airport by the specified time. It was my first time using the delivery from the hotel to the airport on my departure day, and it was incredibly convenient. I'll use it again.
They delivered it earlier than the scheduled time
My flight arrived 30 minutes early, but they came to pick it up right away. On top of that, they accommodated my request to have it delivered to the hotel by 4 PM, which was a huge help. Walking around hands-free is so comfortable
They keep in touch frequently.
I used the service from my hotel to the airport. The handover was outside the airport, but they were waiting for me earlier than scheduled and kept in close contact, which was reassuring. I'd like to use it again next time.
Nothing but satisfaction and gratitude!
I use airport ⇔ hotel delivery services every time, and while most of them won't accept you unless your flight is after 18:00, this one accepted delivery from the hotel to the airport even for a flight before 18:00, which was a huge help!! Also, I was able to communicate with them on LINE in Japanese in real time, and they even accommodated a sudden time change on the day. Thank you so much. Since you need to attach a photo of your own luggage, I think there's less chance of luggage mix-ups. There aren't many reviews yet, but this time I have nothing but satisfaction and gratitude. Thank you very, very much.
The service was courteous, which was great.
It was very convenient!
I felt reassured because we could communicate in detail via LINE!
It was way too comfortable!
They smoothly picked up our suitcases at the arrival airport and delivered them safely to our hotel! When we were heading home, they also delivered them in line with our flight, with plenty of time to spare. They kept in touch with us on LINE the whole time, so we had no worries at all, and not having to lug around heavy suitcases made it way too comfortable! I'll definitely use them again next time!
To put it mildly, it's the best
I was torn over which delivery service to use, but the deciding factor was that this one delivers all the way to the international terminal. Since I just left my bags at the hotel front desk in the morning, I was able to enjoy myself right up until the last minute on my final day. I'm sorry I kept you waiting a little at the airport. I will definitely use this service again next time!
